Mistakes to Avoid When Choosing an Employee Referral Platform for Your Business

Choosing the best from the manysimple employee network referral tools available can feel like speed dating for software. There are lots of shiny options, they all promise the world, and it is difficult to know who’s going to ghost you and who’s going to help you hire people who have been verified.

If you’re an enterprise, the stakes are even higher. You’ve got volume, complexity, and compliance to worry about. Amidst all that, it is easy leave the window for mistakes open with your decision. Well, that’s the last thing you want to make do with when looking to unravel the secrets on how to hire the best people.

That said and done, below are some of the common mistakes to avoid when choosing employee referral software for managers.

Overlooking Scalability

Scalability is by far one of the most crucial factors when selecting direct hiring platform with referral features. You might only need a simple solution now, but what will happen when your business grows? Areferral software that works for a small team may struggle to meet the demands of a larger workforce. If you don’t plan for growth, you risk switching platforms later, which leads to time and resource wastage.

It pays off to mull over your company’s future. Will you need to expand your job referral program to multiple locations? Will you require advanced features like multilingual support or larger data storage? Ensure you find a platform with the potential of growing with you.

Choosing a Platform without Support

Imagine this; you have no idea on how to interview someone so you get a great hire, you launch a new referral program, and something goes amiss. Maybe the system crashes or employees can’t figure out how to use it. Without reliable support, you’re left scrambling for solutions. No wonder choosing a platform with strong customer support is so important.

Good support allows for a seamless experience from the word go. Try finding platforms that offer multiple support channels, like live chat, email or phone, Some even offer dedicated account managers or 24/7 assistance. These features can manage a significant difference when trying to learn how to know if someone will succeed in your team. The same applies when facing issues or need quick answers.

Never should you underestimate the value of good customer service at any given time.